Shipping & Delivery

At Stone Hives, we aim to provide a smooth and reliable delivery experience for every order.

Order Processing

Orders are processed on business days. Processing times may vary depending on product availability, order volume, weekends, or holidays. Once your order has been prepared for shipment, you will receive an update using the contact information provided at checkout.

Shipping Rates

Available shipping methods and applicable shipping charges are calculated and displayed at checkout based on your order and delivery destination.

Estimated Delivery

Estimated delivery times may vary by destination and shipping method. Any delivery estimate provided at checkout is an estimate and may be affected by carrier delays, weather conditions, holidays, or other circumstances outside our control.

Order Tracking

When tracking information is available, it will be sent to the email address provided with your order. Please allow some time for tracking information to update after shipment.

Delivery Address

Please make sure your shipping address is complete and accurate before placing your order. Stone Hives is not responsible for delays caused by incorrect or incomplete address information supplied by the customer.

Delayed or Missing Packages

If your package is significantly delayed or you believe it may be missing, please contact us and provide your order number. We will review the available tracking information and assist you with the next steps.

Damaged Packages

If an order arrives damaged, please contact us as soon as possible with your order number and clear photos of the package and affected item so we can review the issue.

Contact Us

For shipping or delivery questions, contact:

Stone Hives LLC
Email: sales@stonehives.com
Phone: +1 (305) 330-2505
7901 4th St N, Ste 35008
St. Petersburg, FL 33702
United States